Here are the steps you need to follow to place an order. If you run into any problems when following these steps or would like to order by phone, please contact us.

               1. Find the Items You Want

               2. Add the Items to Your Shopping Cart

               3. Checking Out

               4. Choose a Shipping Method

               5. Submit Your Order

               6. Check Your Order Status

 

Step 1: Find the Items You Want

            

Reference the product description and technical specs to determine if the product fits your application. Some units might have accessories that can be added. The price will adjust accordingly to the accessories added.

Note: Adding an accessory will only count as one unit. This means that, for example, you can only add one thermal controller from each category. If you would like to add more than one accessory from the same category, please purchase it on the appropriate page.

 

Step 2: Add the Items to your Shopping Cart

            

Once you have finished choosing your items, click on “Add to Bag” to have the items added to your cart. You can view what is in the cart by clicking on “View Bag” to see what is in the cart or to edit your order. You can also click on “Continue Shopping” if you are not done with your purchase. 

 

Step 3: Checking Out

            

Once the shopping is complete, click on “Checkout” to proceed to the purchasing process. All purchases are encrypted and submitted through Securenet. We do not have access to our customer's credit card information. 

NOTE: You may also do a Will Call if you do not want to pay for shipping. Please purchase the units beforehand and come prepared to show your Purchase Order Number. Please also give us at least two hours in advance to prepare your order.

 

Step 4: Choose A Shipping Method

            

All orders are shipped by UPS. If you would like your order to be shipped by a different method, please contact us directly to place the order.

 

Step 5: Submit Your Order

            

Once the credit card, shipping, and billing information is filled, click on “Place Order” to complete your order. You will receive an email confirmation of the order.

 

Step 6: Check Your Order Status

            

Orders will go out within 1-2 business day. Notifications will be received via email regarding updates, such as shipping, to your order. Individuals that have created an account may also track their order. You may also contact us if there are any questions or concerns.