All ELITEFOUR products will be free of defects for up to TWO YEARS from its original purchase date. If a product is found to be defective, we will replace or repair the product at the company’s expense. A free prepaid shipping label will be sent to the client to be shipped back to us for repair or replacement; this offer is only valid for customers in the US.

The replacement unit will be shipped out within 2 business days. Please fill out the form below to begin the Return Process.