Clients who are not satisfied with their purchase can initiate the return process for a full refund. Returns or exchanges must be initiated within 30 days from the original purchase date, be in its original condition that was received, and in its original packaging. Once the product has arrived, a full refund will be issued within 2 business days.

ELITEFOUR incurs all shipping costs within the return process; meaning that return shipping is free. This is only available to clients within the US.

For defective units, please reference the Warranty Program page for more details.

Please fill out the form below to begin the Return Process.